Frequently Asked Questions

Everything you need to know about our appliance repair services pricing guarantees and service areas

Eco Repairs keeps pricing simple and transparent. The cost is split into a diagnostic fee and a repair fee, so you only pay for the work required. Once our engineer has diagnosed the issue, we'll provide a clear price for the repair before any work is carried out. For an accurate quote, you can book online or contact our team.
If our engineer is unable to repair your appliance, we'll explain the issue clearly and provide honest advice on the best solution. You will only be charged the diagnostic fee for assessing the fault. If a repair cannot be completed, we will not charge a repair fee. We'll guide you through the next steps, whether that involves ordering parts, arranging a follow-up visit, or helping you decide if replacement is the most suitable option.
Yes! Our engineers are available on Saturdays, Sundays, and bank holidays, and the pricing stays the same as normal.

(PS: If you feel extra generous, our engineers always appreciate a friendly tip!)
Yes, we repair fully integrated appliances, provided they are accessible for our engineer. If the appliance is difficult to access, or accessing it may risk damage to your property or the appliance, our engineer may not be able to complete the repair. To ensure a smooth and safe repair visit, we recommend making sure the appliance is accessible before the appointment.
Every repair comes with a 90-day guarantee covering both parts and labour for the same fault. This gives you added peace of mind and confidence that your repair is completed to a high standard.
Yes. Eco Repairs is an approved service centre for leading appliance manufacturers, including Beko, Hotpoint, Indesit, Blomberg, Grundig, Whirlpool, and many more. Our engineers receive ongoing training to ensure repairs are carried out to manufacturer standards using professional repair methods and quality parts.
Yes. We offer same-day appliance repair appointments where available, along with weekend availability for urgent repair needs. Our engineers provide fast and reliable emergency repair services across London and Essex, subject to availability.
Eco Repairs provides reliable appliance repair services across London, Essex and the surrounding areas. Our engineers cover Greater London, including areas within the M25. If you're unsure whether we cover your postcode, simply enter your postcode online or contact our team to check availability.